Career Opportunities: Manager - Managed Services Operations - 23001 (262787)
Req ID 262787 - Posted 20/03/2019 - India - Mumbai
Job Family Descriptor
Location - Mumbai
- Hands on experience in deployment or troubleshooting on any of four/five products –Server security (DCS), MFA, Arcos PIM, Oracle DAM, DLP, DRM, MDM, MTP, Archer
- Responsible for Incident Validation, Incident Analysis, Solution Recommendation, Escalation resolution, Tool admin, Maintain Knowledge base, Escalation point for device issue resolution, Patch implementation, Rule base Management, Rule finetuning
- Understanding of user and data security tools and techniques
- Able to define data security use cases and deploy in production
- Experience on database events and identify anomalies
- Troubleshooting tool level operational issues and document root cause analysis
- Able to isolate/troubleshoot issues due to OS/network troubleshooting
- Define performance metrics for tools and present to management
- Performs or assists with IT security assessments or audits of internal and external networks and systems under the direction of the IT Security management. Document findings in written reports with recommendations for remediation.
- Assists with the development and documentation of an overall IT Security architecture to assure confidentiality, integrity and availability of company IT assets.
- Assists with the development and maintenance of IT security measurement and reporting systems to aid in performance enhancement of IT Security programs.
- Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions related to IT Security.
- Develops and maintains good communications and working relationships with teams and external clients.
Experience / Skills/Qualifications
- BE/B.Tech/BCA/MCA/BSC-IT with minimum 7-10 years of experience in the field of IT Security
- Strong work experience on any four/five products – Server security, PIM, DAM, DLP, DRM, MDM, MTP
- Any valid certificate for CISSP/CISA/CISM/or SIEM Technical certification
Purpose - Broad objective of the role
Operating Network - Key External
Operating Network - Key Internal
Size and Scope of Role - Financial
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
Size and Scope of Role - Other size parameters
Minimum qualification & experience
Knowledge / Skills