Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs over 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada. To learn more about American Water and additional career opportunities, visit www.amwater.com.
Primary Role: The Operations Manager is primarily responsible for the delivery of all operations and maintenance activities required under the service agreement contracts for the Camden Project. Duties include; planning, organizing and directing activities with respect to the respective contract operations, including water treatment facilities, distribution system and appurtenances, and a pump station, etc. as may be required by contract. The role is also responsible for technical support to other areas of the business unit including other locations and growth activities as they may be assigned.
- Responsible for the overall operation/ and maintenance activities of the facilities associated with the project. Analyzes and evaluates operation, maintenance, and support functions. Initiates new or improved practices as necessary
- Directly or indirectly supervises all staff assigned to the Project.
- Develops objectives to meet regulatory requirement efficiencies and productivity via continuous quality improvement and strategic planning.
- Accountable for achieving state, federal and local standards for water regulatory requirements. Assures that all Human Resource, OSHA, Department of Labor notifications are displayed for all employees to view, checking periodically for compliance.
- Develops and oversees the annual O & M budget. Monitors and controls costs according to the MR & R plan. Coordinates activities and supports the implementation of Capital Projects.
- Responsible for ensuring appropriate health and safety measures are established and carried out in all operation and maintenance activities.
- Performs other related functions as assigned.
- Follows Company Environmental, Health and Safety Policies.
- Able to build and sustain a collaborative, high performance team culture that encourages creativity, innovation, empowerment and vision.
- Able to lead a strategic approach to developing long range Project goals and objectives, developing a plan to reach these goals.
- Able to proactively introduce changes into the facility to address emerging issues.
- Able to encourage the effective use of technology to improve facility operations.
- Able to institutionalize the concepts of continuous quality improvement activities, performance measures and benchmarking.
- Able to clearly articulate complex issues both verbally and in writing to technical and non-technical people.
- Able to plan, schedule, prioritize, and coordinate work within assigned work area.
- Able to respond to emergencies.
- Able to establish effective working relationships with employees, supervisors, customers and the general public.
- Able to work in a team environment.
- Knowledge of water treatment processes and techniques, and management of water treatment systems; with an emphasis on iron and manganese removal.
- Knowledge of water distribution techniques, and management of water distribution systems.
- Knowledge of wastewater and stormwater collection, and management of wastewater and stormwater collection systems; with an emphasis on combined sewers.
- Knowledge of health and safety regulations.
- Graduation from an accredited college or university with a degree in sanitary, chemical, civil, electrical or mechanical engineering, public or business administration or other equivalent degree. Additional qualifying experience may be substituted for the degree on a year for year basis.
- Five or more (5+) years of increasingly responsible management experience in utility, surface water and/or wastewater operations strongly including proven experience with financial operations involving one or more sites. Experience with both non-union and union environments preferred.
Certifications & Licenses:
- Must possess a valid state (of residence) driver’s license.
- NJDEP T4 or S4, and W4 or C4 Operator Certifications are required.
Travel Requirements: Local travel.
- Both office and field environment.
- Must be physically able to work indoor or outdoor work during seasonal heat and cold, or other adverse weather conditions.
- Must be physically able to work in confined space environments.
- Must be physically able to wear a respirator or SCBA as required.
- Must be physically able to remain alert and attentive to job requirements and co-workers.
- Maintain a neat, clean, professional appearance at all times while in uniform or during working hours.
- Maintain a courteous manner when speaking to customers and the general public.
- Must be available to support subordinates during emergencies, including after hours, weekends, and holidays.
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American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.