We are seeking a Localization Project Manager to join our Life Sciences business unit to work with internal and external clients to manage the timely flow of all localization project actions from initiation to delivery, ensuring that projects meet quality, turn-around time and budget expectations..
Scope and quote projects for identified clients.
Plan and monitor projects to meet deadline, quality and budget requirements.
Manage client relationships and serve as primary day-to-day contact for external clients.
Provide support and input to Sales and external clients, including education about the localization process, as required.
Set and manage client expectations.
Collaborate with production teams to create, implement and maintain appropriate client- or project-specific procedures, solutions, checklists and instructions.
Monitor and maintain project financials, including revenue recognition, revenue forecasting and billings.
Ensure the accuracy of financial project data, workflows, schedules and processes to maximize efficiency and profitability.
Collaborate with internal teams to initiate and implement procedural changes and customized workflows.
Resolve questions and issues in a timely and effective manner for clients and internal teams.
Organize and participate in client meetings (Quarterly Business Review Meetings, etc.).
3+ years project management experience
Localization experience is required
Experience working with Life Sciences customers is a plus
Foreign language skills are a plus
Advanced knowledge of Microsoft Office and related tools, esp. MS Excel and Word are a plus
Experience with XML formats are a plus
Ability to work under pressure in a deadline-driven environment
Strong customer service, negotiation and problem-solving skills.
Strong interpersonal and leadership skills.
Strong organizational skills.
Strong written and oral communication skills.
Strong critical thinking skills
Strong innovative problem-solving skills
Ability to work well with others in a multi-cultural and fast-paced environment, to work efficiently with remote teams and under tight deadlines.
Accountability, ability to work with minimal supervision and to take ownership of his/her work and actions; reliable status reporting.
Keen interest in Life Sciences and eagerness to learn industry-specific processes and requirements a must