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Career Opportunities: Free People Assistant Store Manager- Toronto, ON (959)

Job Posting ID 959 - Posted 02/21/2014 - Free People - Store Management - Ontario
 

ASSISTANT STORE MANAGER | Roles & Responsibilities

Reports To: Store Manager

Objective To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.

The Assistant Store Manager will both partner and support the Store Manager and the Visual Manager. They will also have an open and direct line of communication with the District and District Visual Manager in order to most effectively hold a firm knowledge of overall brand direction and focus.

Expectations
  • People
    • Lead, mentor and motivate the team regarding all aspects of leadership, visual execution and expectations through:
      • Consistent and continual feedback and accountability
      • Promoting sense of ownership and delegation
      • Motivate and inspire the store team through a strong store presence and consistently leading by example
      • Team involvement and strategic planning
      • Morning and any all store staff meetings and trainings
      • Manage and motivate a high level of Customer Care
      • Ensure the use of all Customer Care resources and initiatives
    • Partner with Store Manager in performance appraisals and setting goals, with timely follow-up, in order to ensure employee development
    • Facilitate hiring and recruiting; actively attracting and attaining talent
  • Process
    • Partner with District and District Visual Manager, Store and Assistant Visual Managers to complete weekly, monthly, and quarterly planning
    • Maintain business awareness, and drive sales in order to achieve and exceed goals
    • Partner with the Store Manager to follow, adhere to, and support Typical Week structure; facilitate weekly and daily scheduling/zoning to support this
    • Educate the staff on all Home Office operational communication and initiatives
    • Manage all aspects of daily store operational controls
    • Ensure daily restock is happening effectively
    • Promote and maintain a high standard for overall Customer Care, Operations and Loss Prevention
    • Uphold all company Policy and Procedure
  • Presentation
    • Partner with the Store Manager and Visual Manager in planning, scheduling and executing an innovative visual environment
    • Utilize and manage the use of weekly sales reports to track, analyze and communicate business results, as well as determine strategies to maximize sales
    • Interpret all Home Office visual communication to fit individual, store specific environment and cater to the core customer
    • Utilize sales reports to track and analyze business; then determine weekly objectives with the Store Manager and Assistant Visual Manager
    • Execute and/ or delegate all weekly operational objectives, in order to support visual objectives identified
    • Effectively manage and educate the staff on all accessible training processes that will result in consistent visual standards and execution
    • Communicate product performance observations and offer feedback to District and District Visual Manager
    • Maintain an awareness of apparel and accessory trends, in relevance to our store environment