Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history. Click here to learn more or request an application accommodation here.
Privileged & confidential
Last Reviewed June 4, 2019
Any personal information that you submit to us on this job application website (including any CV or résumé that you upload to this website), or information collected from other sources, will be collected and processed by American, to the extent permissible by relevant, applicable law. This includes without limitation:
In addition, if you are a flight attendant trainee, we may collect and process additional information about you, including personality test results and video interviews.
American will use the personal information provided in this job application and information collected from other sources, including:
In order to use your personal information for the purposes set forth above, your information may be disclosed to various personnel within American, including without limitation human resources and payroll/accounting staff, managers, as well as American's affiliates, external consultants, third-party vendors, and other advisers or persons when necessary (such as leadership coaches, tax and benefits advisors, and medical personnel).
Please also note that this job application website is powered by a third-party service provider. We may also engage other third parties to help us undertake activities such as managing and analyzing our job applications, helping applicants find future job opportunities with us, analyzing your use of this job application website, and helping us stay in contact with you if you use this website. Any personal information provided as part of your job application with American may also be processed by those third parties on behalf of American. American does not permit our third-party service providers to use or disclose your personal information for their own purposes.
Additionally, American may disclose your personal information to courts, law enforcement, or other government agencies in order to comply with legal and regulatory requests. Such information may be disclosed to:
There are four types of cookies used on this job application website:
We also may use technologies called beacons (or "pixels") that communicate information from your device to a server. Beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you have viewed particular content or a particular email message, determine the time and date on which you viewed the beacon, and the IP address of your device. We may use beacons for purposes such as to analyze and improve this job application website.
If you fill in, but do not submit an online job application (i.e. by pressing the "submit" button), we will not retain the data that you have provided in the online application form. It is only by submitting your application to American (and/or providing us personal information during flight attendant training, if you are a flight attendant trainee) that we will gain access to your data and consider your application for potential employment.
If you are unsuccessful with the application that you submit to us or in securing full-time employment after flight attendant training, we reserve the right to retain your details for a period of time, so that we may, among other things, assess your suitability for potential employment opportunities with American that may arise in the future. If you would prefer that we do not retain your information for this purpose, you have the opportunity, where afforded by applicable law, to opt out of this process by contacting us using the contact details provided below.
When collecting personal information from you, American will inform you whether the requested information is voluntary. If you choose not to provide certain information, this may impact our ability to process your application.
Where required by local law, you may have the right to access, request a copy of, update, transfer or port, restrict the processing of, or request that we delete your personal information. You may also have the right to object to our processing of your personal information. To exercise these rights please email us at Privacy@aa.com. When we receive a request to exercise one of these rights, we will indicate what personal information we require from you to validate your identity. We will also provide information on the action we intend to take on the request without undue delay and no later than 30 days from receipt of the request where required by local law. This time may be extended by an additional two months in certain circumstances, for example, where requests are complex or onerous. Please note, these requests are subject to applicable legal, ethical reporting, or document retention obligations imposed on us.
When you provide us with your information, you acknowledge that this information may be stored, transferred, and processed on servers located anywhere in the world, including either inside or outside of the U.S. or the European Union or Switzerland.
Controller of Personal Information
To the extent that American Airlines, Inc. is subject to the laws of the European Union and Switzerland when processing personal data (“Personal Data”), it shall be the “data controller” under such laws.
Legal Basis for Data Processing
The nature of American’s business means that the Personal Data collected through the website, or from other sources, will be transferred to the United States. Also, the American personnel and some of the third-parties to whom we disclose Personal Data (as set out above) may be located in the United States and other countries outside of the European Union or Switzerland, including in countries that may not provide the same level of data protection as your home country. We take appropriate steps to ensure that recipients of your Personal Data are bound to duties of confidentiality and we implement measures such as standard data protection contractual clauses to ensure that any transferred Personal Data, remains protected and secure. A copy of these clauses can be requested by emailing Privacy@aa.com.
If you have other questions, comments or concerns about our privacy practices, or if you wish to issue a request to exercise your rights where applicable by law, please contact our Privacy Office at Privacy@aa.com. Please provide your name and contact information along with the request. Alternatively, inquiries may be mailed to the following address:
c/o Privacy Office
4333 Amon Carter Blvd., MD 5675
Fort Worth, Texas 76155 USA
(a) Effective Date
This policy is effective on and was last reviewed June 4, 2019.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge,(b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access www.jobs.aa.com as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Talent.Services@aa.com.
In order to quickly respond to your request, please include the words "Accommodation Request" as the subject line on your email.
You can download a printable form here.