We are EA
We’re EA—the world’s greatest game publisher. You’re probably familiar with many of our titles— Battlefield, FIFA, The Sims, Mirrors Edge, and Star Wars, to name a few. But maybe you don’t know how we’re committed to creating games for every platform—from social to mobile to console—to give our consumers that anytime, anywhere access they demand. And to always think players first.
The Challenge Ahead
The Live Services QA Manager is new QA position supporting the development and subsequent maintenance of our Dynamic UI, Dynamic Content and other tech aimed at providing our players with a rapidly changing experience in the Live environment. They will be at the cutting edge of defining and evolving the next level of engagement with our players, mapping out how to test releases of multiple different scales and building alignment with the games community.
The role will be permanently based out of the Uprise studio in Uppsala but the successful candidate will be expected to commute regularly to our DICE studio in central Stockholm where the core DICE Operations team and Star Wars/Battlefield Teams reside.
Reporting to the DICE QA Director, the Live Services QA Manager will be responsible for managing and setting the strategic direction of the Uprise QA team and then operationalizing it whilst ensuring all testing plans are delivered on time and within budget.
The Live Services QA Manager will also be responsible for defining a new Live Service end-to-end test strategy for a constantly evolving range of connected and digital services and experiences. A key part of this is ensuring a balance between verification and speed of delivery to players and defining the QA Strategy and process to support this. This will involve coordinating DICE Operations QA and Live QA as well as utilizing outsourced Testing and Automation.
They will be responsible for the forecasting and direct management of embedded Quality leads and Analysts for Uprise QA and DICE Ops QA. They will be responsible for mentoring, training and shaping them into a strong, technically proficient team focused on Defect Prevention and Containment and leveraging the benefits of Automated Testing.
They will ensure that the QA Team has the correct structure and appropriate skills to be part of a new and effective organization that is fully utilized and focused on upstream bug prevention, rapid evolution of process and alignment with what our players want.
The successful candidate will bring a proven track record of building new teams and services capable of delivering to newly defined KPI’s and SLA’s and be a master of effective partnering and influencing change.
They will be the Development Teams primary QA point of contact and will help align and build long-term test strategies that put Quality first, focus on Speed of Live Service and support ongoing testing and automation evolution.
They need to be able to build long term plans for a service, custom tool and/or product from Concept through to Live Service. They will also need to be able to track multiple deliverables, both locally and remotely, and be able to rapidly change plans and processes as needed to react to evolving Development priorities.
The role requires strong Technical, Testing, Project Management and Communication skills, as the work will be coordinated between multiple sites and time zones.
Experience in testing and releasing Mobile and Web Based Live Services is ideal.
Experience and Qualifications
What’s in it for you? Glad you asked!
At EA we take care of our staff and have done so during our steady growth over the last decade. In addition to a competitive compensation package we offer our employees 10 EA games per year, massage every three weeks, a variety of sports activities and health care allowance. We have a collective bargain agreement with Unionen and Sveriges Ingenjörer and also provide our employees’ with occupational pension. Although we enjoy working hard at Uprise, we respect and value our employees’ personal lives. A good work-life balance is something we practice and maintain even during high-intensity periods. We look forward to receiving your application!
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The position is permanent and we will review applications continuously. Please apply online with CV and cover letter in English.